Privacy

Privacy Policy

Last updated: 18 October 2026

This Privacy Policy explains how MarketAIgents (“MarketAIgents”, “we”, “us”) collects, uses and protects information when you use marketaigents.com and our services: website design and redesign, the free Site Check and Website Care (the “Services”).

1. Information we collect

Contact form: your name, email address, website address (if you give one), what you need and your message.

Free Site Check: your name, email address, business name, website and the country where most of your customers are; then, in a short form, what your business sells and to whom, your main services, other names for your business, your Google listing, competitors you watch, your other websites, your review pages (such as Trustpilot, G2 or Capterra) and anything you ask us to look at.

Website projects: the brief you fill in about your business and your buyers, the logo, photos and documents you send, and your comments and approvals on your private project page.

Website Care: your website address, the competitors, search phrases and buyer questions you agree with us, the access you give us (a user on your WordPress site, with the Administrator role that updates need, or read-only access to Google Analytics, Search Console or Bing Webmaster Tools, always added by you with our email address), and the readings and reports from each run.

Agencies: if an agency uses Website Care for its clients, it gives us the same details about each client’s website, the client adds our access where the level needs it, and the reports go to the agency, which passes them on.

Agency registration: your name, work email, agency name, website, country and how many client websites you look after; then, in the onboarding form, your role and phone (both optional), the platforms your clients use, the levels you want to offer, your agency’s email for client reports, a billing email and country, and, if you give one, your first client’s name, website and level.

Technical information: to stop abuse of the Site Check form we turn the internet address (IP address) and email of each sign-up into one-way codes and keep only those codes, for daily counts. Our hosting provider’s servers also record standard access logs, such as IP address, browser and the pages requested.

Contact form messages arrive in our email inbox; the form does not keep a copy on our website. When you send it, we email you a short confirmation; to send at most one a day, we keep a one-way code of your email address for one day.

Communications you send us, such as emails and messages through our forms.

Businesses we contact: business details, listed under “Outreach to businesses” in section 2.

For the free Site Check and Website Care we never ask for your passwords. For a website project, how we get into your hosting to set up WordPress is agreed with you, and passwords are never sent by email.

2. How we use your information

To reply to you and set up calls, and to prepare quotes.

To set up agency accounts: to send you the link to the onboarding form, review your answers and write to you about your account.

To prepare your free Site Check and email you the link to your report. Your email is used for nothing else, apart from the one-way code that limits repeat sign-ups.

To plan, write, build and launch your website, and to show you each step for your approval.

To run Website Care and prepare its reports.

To keep the site and our forms secure and prevent abuse, such as limiting how many Site Checks one address can request in a day.

To meet legal, tax and accounting obligations.

We do not use your information for advertising, and we do not sell it. If you contact us or register for a Site Check, we do not add you to a mailing list; any marketing email to you would be sent only if you agree, with a way to stop it.

Outreach to businesses: we may email businesses we think our services could help. We find them through public sources: Google Maps and search results (through the search-data and review-data providers named in section 3) and the business’s own website. For each business we keep its name, website, phone number, city, trade, Google rating and number of reviews, the email address it publishes, our scores of its website and the link to a private sample page we may prepare for it, which search engines are told not to list. We do not email people who reached us through our contact form or the Site Check unless they agree. Each outreach email says it is from MarketAIgents and gives a simple way to opt out. If you opt out or ask us to stop, we will not email you again: we keep your email address and business name on a do-not-contact list for that purpose and delete the rest of what we hold about your business.

3. Websites we read and AI processing

For the free Site Check and Website Care we read the public pages of your website and of the competitors you agree, the way search engines do.

To produce measurements and reports, page content, your business name and website, search phrases, competitor names, your buyers’ questions and, with Grow, your visit and search numbers are handled on our own computers and sent to service providers acting for us: a search-data provider (DataForSEO), a review-data provider (Outscraper) and an AI model provider that helps prepare the report (Anthropic). For Website Care we also use Sailiently, our AI-visibility tool, and put your buyers’ questions to AI assistants (ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews and Google AI Mode) to see who they name.

Your name and email go only to the AI model provider, so that your report can be addressed to you; they are not sent to the search-data or review-data providers.

Please give us only information you are allowed to share, and do not put confidential or personal information about other people in our forms.

4. Data inside your website and accounts

With Protect and Grow, the access you give us lets us see data inside your website and accounts, such as form entries, user lists and visit statistics. We use that access only to carry out the run, we do not copy your customers’ personal details into our reports, and we act on your instructions for that data.

Your own website’s privacy notice, and the choices your visitors make there, stay your responsibility.

5. Cookies and fonts

marketaigents.com does not set cookies for visitors and uses no analytics or advertising tags from other companies. WordPress sets cookies only for people who sign in to manage the site.

Our contact form plugin records, on our own server and without cookies, when a form is shown and how long it stays open, which helps us see that the form works.

Our fonts are served from our own server, so they load nothing from Google or any other outside service.

If we add analytics or any other cookies later, we will update this policy first.

6. How we share information

We do not sell your personal information. We share it only with:

(a) service providers who process it for us under contract: our hosting provider (Hostinger), our email provider (Google Workspace), the search-data, review-data and AI providers and Sailiently named in section 3, the email service we use to send outreach (Instantly) and, once checkout opens, our payment provider, which will process your payment details directly;

(b) authorities or others where the law requires it, or to protect rights and safety; and

(c) a successor in connection with a merger, acquisition or sale of assets.

7. How long we keep it

Free Site Check: we keep your details and report for 12 months after we send the report, then delete them, unless you become a client.

Contact messages, including replies to our emails: we keep them for 24 months, then delete them unless you become a client.

Agency registrations: we keep them for as long as we work together; if your agency does not become a client, we delete them 12 months after our last email to you.

Outreach: we delete a business’s details 12 months after our last email to it, unless it becomes a client; if it asked us to stop, we keep only its do-not-contact entry.

Clients: we keep project and Website Care records for as long as we work together, and afterwards for as long as the law requires for tax, accounting or legal reasons.

Website Care reports are given to you as a web page and a PDF; please keep your own copy, as we do not promise to keep reports for any set period.

You can remove the access you gave us for Website Care at any time, from your own WordPress or Google accounts.

To have your details deleted, write to hello@marketaigents.com; we act on deletion requests within 30 days. If you have also asked us not to email you, we keep only your email address and business name on our do-not-contact list, so that you are not contacted again.

8. Security

We use encrypted (HTTPS) connections, keep Site Check records outside the public part of our server, keep only one-way codes of visitor addresses and of the key in the link to your short form, and for Website Care use access you grant and can remove instead of passwords. Your Site Check and Website Care reports are private web pages: anyone who has the link can open them, so please share the link with care. No method of sending or storing information is completely secure, and we cannot promise absolute security.

9. International transfers

Your information, including what is sent to the providers in section 3, may be processed in countries other than your own, including the United States, India and other countries in North America, Europe and Asia. Where required, we put appropriate safeguards in place for such transfers.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To use these rights, write to hello@marketaigents.com. We will respond as the law requires.

11. Children

Our Services are for businesses and are not meant for anyone under 18. We do not knowingly collect information from children.

12. Changes to this policy

We may update this policy from time to time. We will post the new version here and change the “Last updated” date. Material changes will be communicated as the law requires.

13. Contact

Questions about this policy or your information: hello@marketaigents.com.